Leah Walshe

• Accompanying pharmacists on daily ward rounds and patient counselling sessions, completing patient medication histories, viewing patient drug charts and patient test results, including electrolyte and monitored antimicrobial levels. • Gathering and dispensing ward and controlled drug orders, dispensing outpatient prescriptions, processing the end-of-month claim for outpatient dispensing. • Completing ward stock top-ups, gaining experience by getting involved with the purchasing department, with education sessions by diabetes and respiratory nurses, dieticians, clinical trials and chemotherapy pharmacists, and completing project work and audits with antimicrobial and medication safety pharmacists.

• Reviewing and understanding SOPs relating to, for example, core quality guidelines and company data integrity policies, complying with manual handling and GMP procedures, including handwashing and garbing procedures for GMP manufacturing areas. • Collaborating as a multidisciplinary team with quality, production, engineering, and laboratory teams, gaining an appreciation for root cause analysis and CAPA procedures, and contributing to external audit preparations. • Performing the quality review of cleaning, dispensary and roller compaction electronic batch sheets, ensuring compliance with procedures, warranting product quality and patient safety. • Organising the renewal of technical quality agreements by interacting with external parties and other MSD sites, ensuring completion of updates and approvals.

• Dispensing patient prescriptions using McLernon’s MPS dispensing system, updating patient medication records, gathering and labelling medicines, preparing blister packs, working in a team to provide prescriptions in an accurate and timely manner. • Handling customers queries, providing the most suitable products and advice, actively listening and communicating effectively, referring to the pharmacist as appropriate, working autonomously to prioritise tasks in busy working environment. • Replenishing and rotating stock, placing orders with suppliers, discarding expired stock as per SOPs, liaising with other healthcare professionals to gain information and clarity on issues involving patients and their prescriptions.

• Acting as a locum pharmacy technician in various pharmacies, assisting with regular dispensary and OTC tasks such as dispensing and gathering prescription items, blister packing tablets and helping customers.